Pre-revenue. Pilot terms.

Who we are

EngageX is operated by EngageX Technologies, Ltd., a company registered in the Dubai International Financial Centre (DIFC). Our registered address is Innovation Hub, DIFC, Dubai, UAE. Our governing law is DIFC; pilot agreements may also reference English law for fallback interpretation by mutual consent.

Pilot participation

If you've been accepted into the Early Access Program, your participation is governed by the EngageX Master Pilot Agreement — a short bilateral document we sign with you before any onboarding begins. The Pilot Agreement covers:

• Pilot scope (which event, which platform components, which integrations)
• Pilot duration (typically the event window plus 30 days)
• Service-level commitments (response times, support channels, on-call coverage)
• Data processing terms (incorporated by reference from the DPA)
• Acceptable use and platform limitations
• The post-pilot path to commercial subscription, including the founding-customer discount
• Mutual confidentiality (for both your event data and any product feedback you share)
• Liability and warranty limitations appropriate to a pilot stage

The pilot platform is provided at no cost during the pilot window. There are no card details required to apply.

Acceptable use

EngageX is built for legitimate B2B event activity — trade shows, conferences, summits, recruiter days, association events. The platform may not be used to:

• Process data of individuals who haven't been informed they are at an EngageX-run event
• Send unsolicited marketing communications outside of consented event-context follow-up
• Collect special categories of personal data (health, biometric, religious, political) unless the event has an explicit and lawful basis
• Attempt to reverse-engineer, decompile, or scrape the platform
• Bypass the rate limits, the multi-tenant isolation boundaries, or the role-based access controls

Intellectual property

EngageX retains all intellectual property in the platform — code, models, BAND scoring methodology, CorteX AI prompts, brand. You retain all intellectual property in your event data — attendees, captures, your CRM contents, your event configuration. We grant you a limited, non-exclusive license to use the platform during your pilot. You grant us a limited, non-exclusive license to process your event data to deliver the service. Neither side gets perpetual rights in the other's IP.

General availability terms

Commercial subscription terms (pricing, contract length, payment terms, automatic renewals, etc.) will be published here when EngageX moves from private pilot to general availability. Pilot participants will be offered conversion to GA at the founding-customer pricing locked into their Pilot Agreement, with no automatic billing — every customer chooses to convert in writing.

Liability, in plain language

During the pilot, our liability is limited to direct damages caused by gross negligence or willful misconduct. We don't accept liability for consequential damages, lost profits, or reputational harm. We carry standard professional indemnity insurance appropriate to our stage and will share the policy on request.

Governing law and dispute resolution

Pilot Agreements are governed by DIFC law and subject to the exclusive jurisdiction of the DIFC Courts, with optional referral to DIFC-LCIA Arbitration Centre by mutual consent. Customers headquartered in the EU may elect — in writing, before signature — to fall back to English law and London-seated arbitration if their procurement requires it.